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Response from the owner
5 days ago
Dear customer,We're truly sorry to hear about your disappointing experience at Biggies Burger. We take your feedback seriously and will address the issues with our AC, mojito preparation, and staff attentiveness immediately. We strive for high food quality and customer service, and we clearly missed the mark during your visit. Please allow us the opportunity to make it up to you. We hope you'll give us another chance to prove our commitment to excellence.Sincerely,The Biggies Burger Team
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