Chinese, Mughlai, Seafood
$$$$
Price range per person INR 200 - INR 400
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Chinese and Mughlai cuisines are well-cooked at this restaurant. Most visitors have noticed that you can eat tasty chicken biryani, chilli beef and butter chicken here. In accordance with the guests' opinions, waiters offer good champagne. It's nice to try great juice.
Food delivery is a big plus of Big Mouth Restaurant. A lot of reviewers think that the staff is professional at this place. Fine service is something guests agree upon here. When you enter this place, pay your attention to the cozy atmosphere. But this spot has been rated below average by Google.
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Chinese, Mughlai, Seafood
$$$$
Price range per person INR 200 - INR 400
© OpenStreetMaps
contributors
Address
Byepass Road, Thiruvalla, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
Booking
Wheelchair accessible
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Tasted like burnt chicken
The dishes i ordered, including the arabic grill with garlic rice, beef steak, big mouth fried chiken with garlic rice, blue moon mojito, orange mojito, strawberry diaquiri mocktail, were scrumptious and tasty but quantity was less. It's evident that the restaurant has potential in terms of flavor.
Ambience and Rush:
The restaurant was bustling with a lot of people, which can be both exciting and overwhelming. The ambience seems to attract a crowd, which is usually a positive sign.
The Uninvited Guests: Houseflies:
However, the presence of houseflies on the food and drinks is a significant concern. It's disappointing that the restaurant staff didn't address this promptly. As a customer, I have every right to expect a clean and hygienic dining experience.
Customer Service:
The cold response from the staff when I raised the issue is unacceptable. As a food blogger, I likely encountered various service levels, but this lack of concern is disheartening. Customers deserve respect and attention, especially when they encounter problems during their meal.
Cleanliness and Premises:
My question about the cleanliness of the premises is valid. A restaurant's hygiene standards play a crucial role in customer satisfaction. The fact that they had no answer raises further concerns.
Houseflies are indeed common in places where cleanliness standards are not adequately maintained. These pesky insects thrive in unclean environments and can quickly become a nuisance, especially in dining areas.
Conclusion:
In summary, while the food quality and taste were commendable, the overall experience was marred by the houseflies and the indifferent staff. Paying hard-earned money for such an encounter is indeed disappointing. Cleanliness isn’t just about aesthetics; it directly impacts the overall dining experience.