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Response from the owner
2 months ago
Dear Mr. Suri, Namaskar, We are very glad to hear that you like the service of our staff and enjoy the meals here. However, we are very sorry to hear that you faced problems during your stay. We had renovation work going on during your stay, and we apologize that you were not informed earlier about the same. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9875923413. Sincerely, Ankush Kumar Front Office Manager Best Western Kapurthala