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A local attraction - Pazhaya Sreekanteswaram Temple, that is situated beside this restaurant, is a part of the unique culture of this city. Balan's Kamalam Restaurant is suitable for people who have supper on the go because they can order food as a takeaway. This place has received Google 4.1 according to the guests' opinions.
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Visitors' reviews on Balan's Kamalam Restaurant
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Smrithi Prasad
9 days ago on Google
Food: 5 Service: 4 Atmosphere: 4 Service: Dine in Price per person: ₹1–200 Recommended dishes: Parotta and Beef Fry, Chicken Curry, Porotta and Chicken Fry, Chicken Gravy
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kiran babu
13 days ago on Google
the chicken fry was undercooked and when i told the staff about it and after speaking to the chef he said it has never happened in this restaurant before and chicken is supposed to be like that. Food: 1 Service: 1 Atmosphere: 1
B
Response from the owner
10 days ago
Hi there,Thanks for the review. Red or pink color in chicken meat is usually caused by myoglobin, a protein in muscle that stores oxygen, rather than blood, and can be more prevalent in certain muscles or young birds. This color can also occur in cooked chicken, especially near the bones of young birds due to bone marrow leakage, but it doesn't necessarily indicate that the meat is unsafe to eat. All our food items are cooked under food safety compliant condition and temperature level.
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Sujay James Jeyaprasad
2 years ago on Google
Wanted to enjoy the delicious mutton curry today from Balan's Kamalam Restaurant and had placed an order, big enough to feed five people, via Zomato. Restaurent cancelled entire order without reason and Zomato initiated refund but I was not notified. All I got from Zomato over 30 minutes were countless uninvested apologies and a request to place a fresh order. First they said it was a glitch, then they said items were unavailable but I could still somehow place a fresh order(?). Then they said items are available and I could place same order from here. Escalated the contradictory "support" to a "senior" executive but I lost more time since he didn't have anything new to offer. He kept apologising even after I requested him to stop annoying me with a "sorry" at the beginning of every sentence which convinced me that they were not listening to thier customers but instead lagging the conversation for a payday. Called restaurent to confirm before risking a reorder but nobody picked up. I've lost confidence ordering food from here through online channels, which I solely rely upon. Settled my hunger with tea and snacks but the cravings persist. As you can infer, I tried my best to stay loyal to you but Zomato's useless support and your silence during and after the order rejection is a red flag for me. Hoping that my grievance would only help the restaurant and future online customers. I will reconsider buying from you once I'm convinced that my efforts aren't in vain. Thanks.
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Price range per person INR 1 - INR 200
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Address
Kaithamukku Petta Rd, Thiruvananthapuram, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
No booking
Not wheelchair accessible
Parking
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