B
Response from the owner
20 days ago
Dear NS Tkrn, We are deeply sorry to hear about your disappointing experience with the cake. It's truly disheartening to know that the special occasion was affected in such a negative way. Your feedback is invaluable, and we sincerely apologize for the letdown in both the product and customer service. We will address this matter seriously and ensure it's properly investigated to prevent any recurrence of such a serious issue. Thank you for bringing this to our attention. Thanks Team Bakingo