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Response from the owner
a month ago
Dear Anjali Sharma,We're truly sorry to hear about your disappointing experience. It's concerning that you received a cake in such poor condition. We understand how this could have a significant impact on your day and mood. While we may not be able to control the delivery process, we recognize the importance of quality control. We'll make sure to address this issue internally to prevent any recurrence. Your feedback is valuable, and we're taking it seriously.ThanksTeam Bakingo
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