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Response from the owner
9 days ago
Dear Guest, Namaste! Thank you for taking the time to share your feedback. We are delighted to know you loved the food and the overall environment at Bagan: Poolside Cafe. However, we sincerely regret the interaction you had at the reception and apologize for any discomfort caused. Your feedback is invaluable and will be addressed with the team to ensure a more welcoming experience for all our guests. We hope to have the pleasure of serving you again and making your next visit truly seamless. For any further assistance, please feel free to reach us at [email protected]. Warm regards, Mahadev Mahanta Guest Relations The Greenwood Hotels & Resorts