BB CHOCOS

Hi Sudhir, I am deeply sorry to hear that you had a terrible experience at our cafe. I can imagine how disappointing it must be to receive sour milk and cream with your coffee, which completely ruined the taste. I want to assure you that we take your feedback extremely seriously and are truly sorry for the inconvenience caused. I'm particularly disturbed to hear that our shopkeeper did not handle your complaint in a satisfactory manner. We expect our staff to be empathetic and take responsibility for any issues that may arise. I want to assure you that we will be addressing this matter immediately and providing additional training to our staff on handling customer complaints. I would like to request you to please share more details about your experience, including the date and time you visited us, so that we can look into this matter further and take necessary actions. You can reach us on our contact number 091169 42522, and we will make sure to resolve your issue right away. Once again, I apologize for the unacceptable experience you had at our cafe. Your feedback is invaluable to us, and we appreciate your honesty. We hope to have the opportunity to serve you better in the future. Warm Regards, Team BB CHOCOS