A
Response from the owner
2 months ago
Hi Anmol, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your visit. It must have been disappointing to be denied tea and coffee in the evening. We understand that beverages are an important part of the café experience, and we apologize for any inconsistency in our service. We appreciate your feedback regarding the attitude of the staff member who served you. This is definitely not the kind of service we strive to provide. We will address this matter internally to ensure that all our staff members are professional and courteous at all times. On a brighter note, we are glad to hear that you enjoyed the live music at our café. It's certainly one of our highlights, and we take pride in providing quality entertainment. We want to make it up to you and ensure that you have a better experience in the future. Please contact us at 088944 17305 or share your details, so that we can personally assist you and address your concerns. Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to serve you better in the future. Warm Regards, Team Art Café Manali ️