Aqua - The Park

Dear Mr. Evaan,Greetings from The Park, Indore!We are disappointed to know that your experience at Aqua was not to your satisfaction.Your feedback has been noted with utmost seriousness and rest assured, we will look into the reasons for your dissatisfaction. However, we wanted to highlight that all preferred membership discounts in all our outlets are clearly explained on our membership booklets which states two different promotional discount can not be clubbed together. It is our ultimate aim to convert our guests into our loyalists and we have taken your feedback in a positive light so that we avoid similar experiences in the future. I hope you will view this incident in isolation and not let it form the basis of your impression of the hotel. Please connect to me at [email protected] before you plan your next visit and we will ensure you have a flawless experience.Warm Regards,Sudip Kanjilal+919329917401Director Food & BeverageThe Park, Indore

Dear Ms. Wadhwani,Greetings from The Park, Indore!Please accept my sincere apologies for the dissatisfactory experience at Aqua. However, please be assured that our rates of various menu items are very competitively priced as compared to other 5 star hotels in the vicinity and we levy only government taxes as applicable. We have noted your feedback for immediate corrective action and training of our employees so that we provide complete value for money for our guests.It is from feedback like yours that we learn and grow. I hope you will not hold this against us and give us another opportunity to be of service to you. Please write to me at [email protected] before your next visit and we will ensure you have a flawless experience. Look forward to see you soon.Yours Sincerely,Sudip Kanjilal+919329917401Director Food & BeverageThe Park, Indore