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Response from the owner
19 days ago
Dear Prakash Verma, We sincerely apologize for your disappointing experience with Apni Rasoi. We are very sorry to hear that your food was cold, seemed stale, and that you found the quality poor. This is certainly not the standard we aim for. We understand your frustration regarding the temperature of the food and the handling of your complaint. We are actively reviewing our food preparation and delivery processes to ensure our dishes reach you fresh and hot. Your feedback is crucial in helping us improve. We would appreciate the opportunity to discuss this further and make things right. Please contact us at [email protected] so we can address your concerns directly. Warm regards, Apni Rasoi