Bijali Mitra,Thank you for taking the time to share your feedback. We take every review seriously and always strive to deliver the best possible service to our customers.We have carefully reviewed your recent orders and confirmed that both yesterday and today, the correct quantities of dal puri and other items were delivered as per your order details. Today, you received 14 dal puris and 5 puris, matching exactly what was placed in your order. Our team works diligently to ensure accuracy with every delivery.We did receive your call today, but due to a temporary shortage of staff, we were unable to answer immediately. We apologize for any inconvenience this may have caused. Please know that customer satisfaction is our top priority, and we are always available to resolve any genuine concerns.We kindly request that all feedback accurately reflects your experience, as this helps us maintain transparency and continue improving our service for everyone. If you have any further concerns or would like to discuss this matter in detail, please contact us directly.Thank you for your understanding.Best regards,Anjali's Kitchen