order didn't received and delivery boy marked as delivered.. called him, he took my address on his personal number.. but didn't delivered after that also..
Dear Prashant ji, we sincerely apologize for the inconvenience you faced. Your order was prepared on time from our side, but unfortunately the delivery partner mishandled the process. We completely understand your frustration and assure you that such issues are not related to our kitchen or service quality. We have reported this matter to the delivery platform and will keep a closer check to avoid recurrence. We value you as our customer and would love the chance to serve you better next time.
Quality of the sweets are going on worst day by day. Totally waste of money for buying sweets from here. Food: 1 Service: 3 Atmosphere: 2
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Response from the owner5 months ago
We’re truly sorry to hear about your experience and appreciate your feedback. Maintaining quality is very important to us, and we take such concerns seriously. Please allow us the opportunity to make things right—feel free to contact us directly or visit the shop so we can better understand and resolve the issue. Your satisfaction matters to us, and we are committed to improving.