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Response from the owner
28 days ago
Thank you for sharing your honest feedback with us. We’re truly sorry to hear that the cake did not meet your expectations, and we take this very seriously. At Akshay Bakery, we want every product to bring happiness, so it hurts us to know we fell short this time. We’d love to make it right for you. Could you please share ([email protected]) which cake you tried and what exactly you felt was lacking (taste, freshness, texture, etc.)? This will help us improve. We’d also be happy to offer you a fresh replacement or recommend some of our most-loved varieties that many of our customers enjoy. Your feedback is important to us, and we’ll work closely with our team to ensure such experiences don’t repeat. We sincerely hope you’ll give us another chance to serve you better.
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