Agarwal Chopati

Hi SpitFire, Thank you for taking the time to share your feedback with us. We're sorry to hear about your disappointing experience at our cafe. We genuinely value your opinion and would like to address your concerns promptly. We apologize that you feel our cafe has changed over time. We understand your disappointment regarding the change in personal attention and quality of food. It's important to us that our customers receive the best possible experience at our cafe, and we regret that we've fallen short of your expectations. We appreciate your feedback regarding the pricing of our products. We assure you that we always strive to provide good quality food at a reasonable price. However, we take your concerns seriously and will review our pricing structure to ensure it is fair and transparent for all our customers. Regarding the issue of using stale sauces and charging extra for renewal, we apologize for any inconvenience this may have caused. We have taken note of your feedback and will address this matter with our kitchen staff immediately. We are committed to maintaining the highest standards of food quality and will ensure that this issue does not occur again in the future. SpitFire, we genuinely want to make this right for you. Please share your contact details with us at 078772 32801 so that we can personally connect with you to discuss the specifics of your experience and work towards a resolution. Again, we apologize for the negative experience you had, and we appreciate you bringing it to our attention. We hope to have the opportunity to regain your trust and provide you with a positive dining experience in the future. Warm Regards, Team Agarwal Chopati ️