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Response from the owner
a month ago
Dear Mr Ajay , Vanakkam and GReaT Wishes from the land of Goddess Meenakshi! It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review. We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes". We made a note of your concern about delayed baggage delivery; our sincere apologies for the inconvenience caused and shall certainly look in to the same do the necessary corrections at the earliest. Warm Regards,