99 Rotiwala

Hey Hardik, We're delighted to hear that you had an exceptional experience at our takeaway! Your kind words mean the world to us, and we're thrilled that you enjoyed our dishes, particularly the Khadai Paneer, Kaju Paneer, and Dal Tadka - we're glad you loved them! We're also happy to hear that you found our takeaway affordable, which is something we strive for. We believe that everyone should be able to enjoy delicious food without breaking the bank. Thank you for taking the time to share your review and for recommending us to others. We're grateful for customers like you who appreciate our efforts to provide great food and service. Warm Regards, Team 99 Rotiwala

Hi Radha, I'm so sorry to hear that your recent experience with our Takeaway service was disappointing. I want to start by acknowledging your feedback and apologizing for the subpar taste of our paneer masala and roti. It's unacceptable that our dish didn't meet your expectations, and I can imagine how frustrating it must have been to receive food that didn't taste as it should. I'm particularly concerned to hear that our paneer masala was overly sweet, as we pride ourselves on serving spicy and flavorful dishes. And, I'm sorry to hear that our roti was dry and unpalatable. We take food quality very seriously, and it's clear that we fell short in your case. I'd like to make things right and understand what went wrong. Could you please give me a call on 096696 64079 so we can discuss the details of your order and what we can do to improve our service? I assure you that we'll do everything possible to resolve your issue promptly and ensure that our food meets the high standards we strive for. Once again, I apologize for the poor experience, and I appreciate your feedback. We value your business and would like the opportunity to serve you better in the future. Warm Regards, Team 99 Rotiwala