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7th Heaven
3 days ago
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.We would like to clarify that 7th Heaven – Pimple Saudagar outlet is currently not operational on Zomato as we are in the process of relocating. It appears that the complaint may have been routed to the incorrect outlet.Regarding the cake message, we truly regret the error. We understand that you did not request any name to be written, and we acknowledge that writing an incorrect name should not have happened. Please accept our sincere apologies for the same.Customer satisfaction is very important to us, and we assure you that we are reviewing this internally to avoid such issues in the future.Kindly let us know the correct outlet and order details so that the concerned team can assist you further and provide an appropriate resolution.Thank you for your understanding.Warm regards,Team 7th HeavenPimple Saudagar
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