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Ashique Razak
2 years ago
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with our beverages. We strive to provide our customers with refreshing and enjoyable beverages, and we use deep chilled ice cubes to maintain the temperature for a good experience. It was noticed that mojitos tend to taste better with this ratio of ice and we had setup the measurements for this configuration. To make up for your disappointment, we have initiated a refund of Rs 49, which we hope will compensate for the inconvenience caused. We genuinely appreciate your understanding and would like to assure you that we are taking immediate steps to address the issue and prevent any future occurrences. We value your patronage and hope that you will give us another opportunity to serve you better in the future.