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Response from the owner
3 months ago
Dear Mr. Sengupta,Namaste!Thank you so much for your feedback. We are delighted to know that you enjoyed the food and hospitality. Your feedback is very important to us in our quest for improvement at all times and we value it a lot. We have already taken up the issue highlighted in your feedback with the concerned so that such instances do not occur. I request you to please treat this experience in isolation and give us an opportunity to serve you in the near future as well. Thanking you once again and looking forward to the pleasure of serving you again in future.Responsibly yours,Saransh MehanFood & Beverage Manager ITC Maratha, Mumbai