Find best restaurants! For business

The Gateway Osian

Italian dishes are to be tasted here. It's easy to find The Gateway Osian due to its convenient location. The high ratings of this place would be impossible without the competent staff. Fine service is something guests agree upon here. Google users like this spot: it was granted 4.6 stars.

Frequently mentioned in reviews

Features

Takeaway
Report incorrect information

Visitors' reviews on The Gateway Osian

179
Vikas Deedwania

2 months ago on Google

Request content removal Copy link
I strongly recommend not booking this resort, especially for family functions. I had booked the resort for my family event on 24th night for around 50 people with 25 tents. We went for the cultural night program near the tent area around 7:00 PM. Within just 15–20 minutes, the resort staff allowed 4–5 groups of outsiders to sit there and consume alcohol openly, despite it being a family gathering with ladies and children present. I immediately objected and raised the issue with Mr. Swaroop Singh (Manager), but he clearly stated that they cannot deny people from sitting and drinking there. I warned him that this would create nuisance—and unfortunately, that is exactly what happened. Within 30–40 minutes, those drunken people started misbehaving and came onto the stage, dancing with ladies during the cultural program. I complained multiple times to Swaroop Singh, but no action was taken. As their drinking increased, their behavior became completely unacceptable. Later, Mr. Bhanwar Singh Ji (Owner) arrived, but even he said the same thing—that they cannot deny people from drinking, even in the presence of families and ladies. The nuisance level became so high that all my guests refused to sit there. Around 9:00 PM, we requested dinner to be served as it was impossible to continue sitting in that environment. Shockingly, while we were having dinner, another group of 6–7 people was allowed to sit nearby and start drinking again. Soon after, the first group and Bhawani Singh and his team got into a physical fight, pushing and hitting people and forcing them out of the resort. After that, Bhawani Singh himself sat with another group and continued drinking. By 10:00 PM, all my guests had finished dinner and went to their tents to sleep. Despite this, the DJ and cultural program were still running, even though we were the only guests staying there. I requested Bhawani Ji to stop the loud music as all my guests were sleeping, but he said it would stop only at 11:00 PM. After strong protest and pressure—explaining that the entire family function had already been spoiled—he finally stopped the sound. This entire experience was absolutely unacceptable and far from basic hospitality standards. Allowing drunken outsiders, ignoring repeated complaints, misbehavior during a family function, physical fights, and loud music late at night clearly shows poor management and zero concern for guest safety and comfort.
Ummeda Ram

2 months ago on Google

Request content removal Copy link
Owners is good person Very beautiful place and hospitality is awesome staff so professional and good behaviour, fnb service is good Wonderful place in mountain and desert , Kalbeliya dance in night of traditional folk song, I'm very happy in the gateway osian and satisfied Service: 5
Jaidev singh Sisodiya

2 months ago on Google

Request content removal Copy link
Very Beautiful place and hospitality is awesome staff so professional and good behaviour for every guest handle so politely
avatar Advisor Pierre