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The recipe for success of The East Park is its nicely cooked filet américain. The great location of this place makes it easy to reach by any transport. The patient staff welcomes people all year round. This spot is notable for its nice service. The East Park is ranked 4 within the Google grading system.
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Akhilesh Agrawal
2 months ago on Google
During breakfast people are staring at the serving bowl and as soon as some food item is served they are looting it. No service, no refilling, serving bowls are empty. Only 1 lady staff was handling entire restaurant with no waiters. Worst hotel experience, Not at all worth paying so much for this kind of hotel. They are charging very high tariff compared to what they are offering. Service: 1
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manish verma
2 months ago on Google
Earlier the service was good but now it's getting pathetic day by day. The dining service is very very poor. Lack of bowl, spoon, even tissue paper is not available on table. They provide it only after asking for it. Your meal will be served only after more than a hour. Service: 1
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Gowri S
4 months ago on Google
I stayed at the East Park Hotel in Bilaspur for three nights on official duty and booked a suite room. The room had an old-fashioned style, which was not particularly appealing. Unfortunately, hot water for the shower was unavailable throughout my stay, despite repeated requests to the front office. With the morning temperature at 13°C, I was forced to take cold showers, resulting in a cold and mild fever. The front office staff mentioned they were unable to resolve the issue. There was no dedicated housekeeping phone, which added to the inconvenience. While the complimentary breakfast was satisfactory, it fell short of the standards expected from a 4-star hotel as the hotel claims. The staff were polite and friendly, but the amenities left much to be desired. I also opted for a 30-minute foot reflexology session at the spa, but a hot towel wipe was not provided, as neither a microwave oven nor hot water was available. Overall, I am hesitant to recommend this hotel to others due to the lack of basic facilities and amenities. Service: 2
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