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Response from the owner
3 months ago
Thank you for your feedback. We sincerely apologize for the inconvenience caused during your visit. Due to a late-night private party the previous evening, our cleaning process was still underway when you arrived earlier than our regular opening preparation time. Our team opened the café for you and tried to accommodate you as quickly as possible, however we understand that the environment at that moment did not meet the experience we aim to provide. We value every guest’s time and comfort, and your feedback has been noted seriously. We are already working on improving our morning readiness to ensure such situations are not repeated. We hope you’ll give Swaadika – Café & Co. another opportunity to serve you with the quality and hospitality we are known for.