Sterling Kodai Lake

Name: Sterling Kodai Lake
Address: Kodai Lake, New, Gymkhana Rd, near Brindavan School, Kodaikanal, Tamil Nadu, India
Telephone: +918069670840
Rating: 4.3

This place may be called Lakeview now.

9187 votes

#103 of 373 restaurants in Kodaikanal

Kodai Lake, New, Gymkhana Rd, near Brindavan School

Kodaikanal, Tamil Nadu, India

All photos Interior Food Exterior

Add a photo

49 photos

Check out how Sterling Kodai Lake looks inside

Take a seat at one of the tables at Sterling Kodai Lake

Add a photo

Add your opinion

There is a great view from this restaurant. The staff is said to be pleasant here. The fast service is a big benefit of Sterling Kodai Lake. Prices are found attractive here. 4.3 is what this place received from the Google rating system.

Frequently mentioned in reviews

beautiful view breakfast dinner friendly staff great service

poultry tea

See allLess

Ratings of Sterling Kodai Lake

Google

(4.3/5)

9187

Visitors' reviews on Sterling Kodai Lake

/ 135

Search visitors’ reviews

Add your review

Request content removal

Ranjith Sivadas a month ago on Google

We had a wonderful stay at the resort – the ambience, staff service, and overall experience were truly impressive. The amenities were well-maintained, and the location was perfect for a relaxing getaway. One small suggestion would be to ensure the room floors are kept a bit cleaner, as that was the only minor concern during an otherwise excellent stay. Looking forward to visiting again! Service: 5

Response from the owner a month ago

Dear Ranjith, Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found the ambience, staff service, and amenities to be impressive. Your suggestion regarding the room floors is appreciated, and we’ll certainly take it into consideration. We look forward to welcoming you back for another relaxing getaway! Sincerely, The Sterling Holidays Team

Show replies (1)

Request content removal

divyansh mishra a month ago on Google

We stayed at Sterling Kodai Lake with family, expecting a comfortable and premium experience. What we got instead was a series of unacceptable failures that reflect complete mismanagement and a lack of basic hospitality. We moved from Classic Rooms to a Lake Privilege Suite and were assured by the receptionist, porters, and even the security staff that our luggage would be safely moved indoors once the suite was ready. Trusting their repeated assurances, we left the property at 11:30 AM. When we returned around 6:30 PM, we were horrified to see our entire luggage still lying outside the reception, unattended, exposed to dust, weather, and anyone passing by. It was a pathetic sight, more fitting for a bus stop than a so-called “resort.” To make matters worse, when I ordered coffee for ₹210, it was served in a paper cup — a completely unacceptable presentation for that price and setting. Later, dinner was served on disposable paper plates. This is not just disappointing; it’s insulting to guests who are paying for a premium experience. At this point, it felt like we were staying in a poorly run hostel, not a reputed resort brand. What was most frustrating wasn’t just the poor service, but the apathy and lack of accountability across the staff. No one took ownership, and there was a clear absence of professionalism and training. Sterling Kodai Lake has a long way to go if it wants to live up to even minimum expectations. As it stands, this property is a disgrace to the Sterling name. We checked in expecting hospitality — we left with disappointment and disbelief. Service: 1

Response from the owner a month ago

Dear Divyansh, Thank you for sharing your detailed feedback regarding your stay at Sterling Kodai Lake. It's clear that your experience fell short of expectations, particularly concerning the care of your luggage and the overall service standards. We're genuinely sorry to hear about the situation with your belongings and the dining experience, as it should have been handled with greater attention. We truly value your insights, as they highlight areas where we need to improve. Your comments on staff accountability and professionalism are appreciated, and we'll ensure this feedback is communicated to the team for future training and enhancement of our services. Thank you for bringing these matters to our attention, and we hope for the opportunity to provide you with a much better experience in the future. Sincerely, The Sterling Holidays Team

Show replies (1)

Request content removal

sivashanmugam nrmp a month ago on Google

We stayed in this stylish and spacious sterling residency yesterday, with 6 people (4 adults and 2 children). We had a terrific and enjoyable experience. The complementing works well. All of my workers, including my battery vehicle drivers and security personnel, are quite cooperative. The rooms are clean and orderly. This lodge truly felt like a home away from home. Service: 5

Response from the owner a month ago

Dear Sivashanmugam, Thank you for sharing your wonderful experience! It’s great to hear that you found the residency stylish and spacious, and that it felt like a home away from home for you and your group. We're also glad to know that our staff, including the drivers and security personnel, contributed positively to your stay. We appreciate your feedback and hope to welcome you back soon! Sincerely, The Sterling Holidays Team

Show replies (1)

All reviews