Chandra Imperial

Dear Guest, Thank you for choosing Chandra Imperial for your stay in Jodhpur, and for taking the time to share your feedback with us. We truly appreciate your kind words. At Chandra Imperial, we are committed to providing the highest level of service and ensuring the comfort of every guest. As part of our standard procedure, rooms are carefully inspected after checkout to ensure that no belongings are left behind and to check for any damage to the property. In your case, our team observed a torn bedsheet, and as per policy, the matter was brought to your attention with appropriate charge for the same . However, upon your request, the issue was rechecked and discussed with the management. It was concluded that the damage may have occurred unintentionally. As a gesture of goodwill and in line with our aim to provide a stress-free experience, the management decided not to levy any charges. We sincerely apologize for any inconvenience caused and assure you that we handle such situations with utmost care and consideration. Your comfort remains our top priority, and we deeply value your patronage. We hope to have the pleasure of welcoming you again and the opportunity to serve you even better in the future. Warm regards, Sr. General Manager Warm regards, Sr. General Manager

Dear Guest, Thank you for taking the time to share your feedback with us online. I am truly sorry to hear that your experience did not meet expectations. It is very unfortunate and concerning for us to receive such a review. May I kindly request you to share the date of your booking and any other relevant details? I have been unable to trace your reservation based on the information available. Your comments came as a shock, as we pride ourselves on maintaining high standards of service through our team of dedicated and professional staff. Please allow us the opportunity to look into this matter further and address your concerns appropriately. Your feedback is important to us, and we are committed to ensuring every guest has a positive experience. Warm regards, Sr. General Manager

Dear Guest, At the outset, let me take this opportunity to thank you for choosing us as venue for your sister's engagement ceremony and It was great pleasure to host your function . We team Chandra Imperial is feeling quite honoured and impressed with the words of appreciations mentioned by you . These lines would definitely encourage my team to serve better . I personally , and on behalf of my team would love to say "thank you " for your hortative review . Hoping to serve you again very sooner . Warm Regards Sr. General Manager