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Do not delay your visit – seriously, the Chinese cuisine is waiting for you. Do not leave without degusting nicely cooked kheer, palak paneer and cheese balls. Imagine a combination of tasty food and the accommodating staff, this is exactly what Sangam- Grand Mercure Gift City offers. The fine service is something these restaurateurs care about.
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Visitors' reviews on Sangam- Grand Mercure Gift City
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Samad
a month ago on Zomato
Shubham took really good care of us
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Kanta
a month ago on Zomato
Avoid Sangam Restaurant at Gift City at all costs! We celebrated our company anniversary there with family, and it was a disaster from start to finish.Reservation issues: Despite booking in advance, no arrangements were made for our large group. We opted for à la carte, but they seemed completely incapable of handling it.Service: We gathered at 8:30 PM, but some items didn't arrive until 10:30 PM. When we tried to get someone's attention, they ignored us. Some waiters avoided eye contact, and the floor manager as well.It seemed like all their attention was focused on the buffet dinner guests from the hotel rooms. Meanwhile, our à la carte orders were neglected.Food: Some dishes were average, but the Mahi Fish Tikka was decent.Overall experience: Ruined. After multiple reminders, the floor manager offered a discount and waived off unserved food. Too little, too late.Don't expect good service or timely food delivery here. Our celebration was spoiled, and some guests left with half-filled stomachs.*Update:* If you're planning to visit, be prepared for poor service and long wait times. Maybe stick to the buffet if you want a smoother experience.
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Hardik Rana
2 months ago on Zomato
Don't let the smile at the door fool you. The guy who greeted us, Shubham, was great. He should probably find a new job, because he's the only one there who knows what he's doing.Here's the play-by-play:9:00 PM: We order a pizza. Simple.9:20 PM: We start to wonder.9:30 PM: We ask about our pizza. The staff looks at us as if we've asked for the nuclear launch codes. We get a vague, useless answer the pizza was burnt we are preparing a new one9:40 PM: They served some starters out of buffet (which were stale) out of little apology10:00 PM: An hour has passed. No pizza. No real apology. No explanation. Staff ignoring. Just a black hole of service where our order used to be.We walked out simple. I'm not writing this for a free meal or a fake apology. I'm writing this so you know exactly what you're walking into: a place that's mastered the art of the welcome but has absolutely no idea how to run a restaurant.
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Asian, Mughlai, Dessert
$$$$
Price range per person INR 1,000
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Address
Building 53 F, Block 53, Road 5C, Zone 5, Gandhinagar, Gujarat, India
Features
Сredit cards accepted
Takeaway
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Wheelchair accessible
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