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Sam Chinese Restaurant

Google users who visited this restaurant state that the most suitable rating is 4.6.

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Ratings of Sam Chinese Restaurant

Google 4.6/5 212 votes

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Delivery Takeaway
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Visitors' reviews on Sam Chinese Restaurant

24
Krishna Pandey

7 months ago on Google

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Worst service. Food: 1 Service: 1 Atmosphere: 1
S
7 months ago
Dear Krishna Pandey,Thank you for taking the time to share your disappointing experience at our restaurant. We apologize for the poor service you received, and we're truly sorry that we fell short of your expectations.We understand that our staff's lack of attention to your needs and slow response times led to a frustrating experience. We want to assure you that we're taking immediate action to address these issues and provide better service to our customers.We would like to make things right and invite you to come back to our restaurant. On your next visit, we'll ensure that you receive the level of service you deserve. Please let us know when you're available, and we'll make the necessary arrangements.Once again, we apologize for the poor service and appreciate your feedback. Your input is invaluable in helping us improve.Warm Regards,Team Sam Chinese Restaurant
Omkumar Chauhan

7 months ago on Google

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Below than average taste... With bad quality service.... I had waited about 1.30 hour with no rush there...... Food: 1 Service: 1 Atmosphere: 2
S
7 months ago
Hi Omkumar, Thank you for taking the time to share your feedback about your recent visit to Sam Chinese Restaurant. I'm sorry to hear that your experience didn't meet your expectations, particularly regarding the taste and service. I apologize for the long wait you experienced, which is unacceptable and not the level of service we strive to provide. I can imagine how frustrating it must have been to wait for over an hour without any attention from our staff. Please know that we take all feedback seriously and will be addressing these issues to ensure that our customers receive the best possible experience. We will be reviewing our service protocols to ensure that our staff is better equipped to handle high volumes of customers and provide timely attention. Once again, I apologize for the disappointing experience and would like to make it right. If you would be willing, I'd like to invite you to contact me directly so that we can discuss a possible resolution. Your feedback is invaluable to us, and I appreciate your honesty. Warm Regards, Team Sam Chinese Restaurant
Shubham Patel

7 months ago on Google

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Food: 3 Service: 4 Atmosphere: 2
avatar Advisor Pierre