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Hotel Sagar Residency - Best Mountain View Hotel in Palampur

Hotel Sagar Residency - Best Mountain View Hotel in Palampur

Name: Hotel Sagar Residency - Best Mountain View Hotel in Palampur
Address: Ward N 14 Banuri Khas, Banuri, Himachal Pradesh, India
Telephone: +917650090006
Rating: 4.7

4.9 347 votes 35 photos

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The interior of Hotel Sagar Residency - Best Mountain View Hotel in Palampur

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Hotel Sagar Residency - Best Mountain View Hotel in Palampur is recommended for the well-trained staff. The spectacular service is something these restaurateurs care about. This place is ranked 4.7 within the Google grading system.

Frequently mentioned in reviews

great value for money

highly recommend

great service

friendly staff

breakfast

chicken

chicken curry

poultry

bhatoora

suppli

Ratings of Hotel Sagar Residency - Best Mountain View Hotel in Palampur

Google 4.7/5 ⋅ 347 votes

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Visitors' reviews on Hotel Sagar Residency - Best Mountain View Hotel in Palampur

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Acharaya Sanjay Koundal

3 months ago on Google

I visited with my family the staff is really amazing decent and cooperative,, the food is very much tasty.. the ambiance of hotel is like 7 star.. at the night the vibes of hotel changes to like we are staying in the 7 star hotel.. the combination of colour and light amazing.. fully recommend

khem singh Thakur

3 months ago on Google

It's awesome

Priya Chauhan

3 months ago on Google

The only good things about this hotel were the rooftop and the person serving breakfast, who was genuinely polite. Unfortunately, the rest of our experience was disappointing. There was no hot water in our room. When we called the staff, they said “we’ll see.” One person came to check, said the same thing, and left — but no one ever followed up. We were getting late for checkout and asked the receptionist for a little extra time to get ready, but instead of showing understanding, they told us that after 11:00 AM they would charge us for another day. To make matters worse, after we checked out, the owner even called us asking to change our review instead of addressing the problems. Both the receptionist and the other staff member were not polite and seemed to give more preference to a family staying there, while our group of three friends did not receive the same courtesy.

Response from the owner 3 months ago

Dear Ma'am As per hotel policy and tourism instructions check out time is 11 Am, that is not our hotel check out time all the hotels running under tourism all have same rules and the receptionist have thier duty to ask you for check out or you will stay continue,And we have seen in CCTV's you were waiting for your taxi, so what receptionist will talk with you, they are doing thier work of check out, The family came and making thier room payment so they are making thier check out, And when your cab came you didn't ask to call bell boy to drop your luggage in your cab,For that you have to ask receptionist to call bell boy,And you mentioned owner called you for review, so owner is not here management called you for same to ask you what happed with you.. there is nothing any arguments with you in the operation.So, We checked you are making fake reviews, if the issue to the water, Rest all rooms have same water they didn't have any issue, if you want proof for same, We will giveThanks

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