Savor Vegetarian cuisine that will combine many elements of culinary traditions. Many people visit this restaurant to try nicely cooked biryani, soup and paneer. The accommodating staff welcomes people all year round. Prompt service is something visitors like here. Democratic prices are what you are to pay for your meal. The atmosphere of this place is nice. Google users awarded Robo Diner Best Restaurant in Tirupati 4.4.
I recently visited your restaurant during my trip to Tirupati, drawn in by the attractive images and positive impressions I saw online. Unfortunately, my experience was far from what I had anticipated.
Here are the key issues I encountered during my visit:
Unclean Premises: Almost all the sofas were visibly dirty, with children's footprints on them, and the tables were not properly cleaned. This left a poor first impression.
Unhygienic Washroom: The condition of the washroom was unacceptable and far from hygienic standards. It was one of the worst aspects of my visit.
Subpar Food Service: I ordered a soup expecting it to be served properly, but it arrived with the ingredients already mixed, contrary to the usual standard.
Unprofessional Behavior: When I raised concerns about cleanliness, the staff member cleaning tables dismissed my feedback by saying everything was clean and advised me to use another table if I was unhappy.
As a customer who was genuinely looking forward to dining at your establishment, this experience was disappointing. I sincerely urge your management to address these issues immediately to maintain your reputation and improve customer satisfaction.
Thank you for taking the time to read this feedback. I hope you take these concerns seriously and work towards providing a better experience for future visitors.