Rhythm Kumarakom

Dear aditi vyas, We are overjoyed to know that your experience with us was unforgettable. It is heartening to hear that you appreciated our breathtaking views and top-notch service. We take immense pride in providing our guests with warm hospitality to make their stay comfortable and memorable. Knowing that we were able to provide a perfect setting for your wedding is very meaningful to us. Your high recommendation is a valuable testament that we are living up to our commitment in ensuring guest satisfaction. We look forward to creating more memorable experiences for you in the stunning surroundings of our resort on your next visit. Regards, Jyothish Jayachandran Operations Manager

Dear nancy priyanka, Glad to hear that you found our staff commendable and enjoyed the pool and the stunning sunset view. Your feedback concerning the charge for cycling and pool tubes is noted. We are always looking for ways to enhance our guests' experiences, so this type of input is valuable to us. The prices are set based on a number of factors but we recognise the need for them to be reasonable. We will certainly consider your concerns as we review our pricing structure. We regret any inconvenience you experienced due to the punctured pool tube and the subsequent replacement cost. We'll definitely strive to make our services more guest-friendly. Regards, Jyothish Jayachandran Operations Manager

Dear Izidor Kresnik, We genuinely appreciate your honest feedback about your stay at Rhythm Kumarakom. We deeply regret to know that you had a less than ideal experience due to the external noise and the standard of our facilities. As a resort, our aim always remains to provide our guests with a serene environment, we truly sympathize with your experience. It is also regrettable to learn that our food did not meet your expectations. We put constant effort to offer outstanding dishes, it seems we missed that mark during your stay. Your comments have been shared with our culinary team and rest assured, actions will be taken to improve our quality. We put high emphasis on our guests' satisfaction, and it's disheartening that our management team didn't reflect this value during your stay. It's unfortunate that you felt trapped and didn’t get to enjoy the amenities nearby though we strive to provide our guests with a multitude of facilities. We're also concerned to hear that you didn’t enjoy our free boat cruise, and we're looking into improving this complimentary service right away. However, we're glad you found our pool satisfactory. Once again, we regret any inconvenience caused during your stay and would like to reassure you that your feedback has been taken seriously. We hope you'll consider giving us another chance to serve you better in the future. We believe that we are capable of providing a true five-star experience and we're eager to rectify your impressions of Rhythm Kumarakom. Regards, Jyothish Jayachandran Operations Manager