Name: Puppy's Bakery - Anna Nagar
Address: 58, 80 Feet Rd, Madurai, Tamil Nadu, India
Telephone: +917397733563
Price range: $$
Rating: 4.1

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Dishes of Italian cuisine can be ordered at this confectionary restaurant. The cooks here prepare tasty sandwiches, creamy pasta and chicken. You can have good ice cream, cheesecakes and chocolate custard at Puppy's Bakery - Anna Nagar. Delicious coffee or great milkshakes are worth trying here.

Food delivery is a big advantage of this place. The creative staff reflects the style and character of this spot. Nice service is something clients like here. You will pay fair prices for dishes. The ambiance of this place is lovely. This confectionary restaurant is rated on Google 4.1 by its visitors.

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$$ $$ Average bill ~ INR 400 - INR 600

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Frequently mentioned in Puppy's Bakery - Anna Nagar reviews

dubai Viral Tiramisu

service by pradeep

the Nutella basque cheese

this place blew my mind

praveen Kumar

pink-themed

renovated

the design

bring

wish

Ratings of Puppy's Bakery - Anna Nagar

Zomato 3.9/5 ⋅ 91 votes Foursquare 7.6/10 ⋅ 10 votes Google 4.1/5 ⋅ 1379 votes

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Facebook 4.3/5 ⋅ 3 votes

Features

Delivery No outdoor seating Сredit cards accepted Takeaway Parking

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Visitors' reviews on Puppy's Bakery - Anna Nagar

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Lakshmana kumaran

21 days ago on Google

Worst experience with today's swiggy order from Puppy's Bakery. Sour tasted spoilt cake was received. Lack of quality check by the management.

Response from the owner 21 days ago

Lakshmana, we’re truly sorry for the experience you had. This is not the quality we stand for, and we take such feedback very seriously.The issue was reviewed and a full refund has already been processed for the order. We have shared this feedback with our kitchen team and are strengthening our quality checks to ensure this does not happen again.Thank you for bringing this to our notice — we hope you’ll give us another chance to serve you better.

Hari Kumar

a month ago on Google

I have been ordering cakes from Puppy’s for the past several years and have always appreciated the quality of your products. However, my recent experience while trying to place an order was quite disappointing. The response and attitude of the staff I interacted with were unprofessional and not in line with the service standards I have experienced from Puppy’s over the years. This was unexpected, especially given my long association with your brand, and it left a poor impression. I request you to please look into this matter and work on improving the approach of your customer-facing staff, ensuring they are respectful and courteous while dealing with customers. I hope this feedback is taken positively and helps maintain the reputation Puppy’s has built over the years.

Response from the owner a month ago

Hari, we apologize for the inconvenience cause with our service standards. Please write to us the Table No., Date-Time of visit, Item ordered or Bill number, your contact number at [email protected], for our internal investigation and rectification, thank you.

Riswana Thaswin

2 months ago on Google

Worst experience ever. No punctuality, they were 2 hrs late. Over pricing for such a rough cake. There was no cherries on cake, the cake looked nothing similar to sample. The worst thing of all is they forgot the phrasing. The cake is plain, rough and disaster. It tasted just how it looks. If anyone reading this, be careful while ordering online to them. Because my experience is utter disaster.

Response from the owner 2 months ago

Riswana, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations.If you felt something was off, we truly wish it had been brought to our attention immediately so we could have rectified it.We genuinely value every guest and would appreciate the opportunity to make this right. Please reach out to us directly at 82200 07260 and we will be happy to host you again and ensure you have a much better experience.

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