Order placed on Zomato at 7.57 pm & restaurant started preparing food at 8.50 pm...almost after 50- 55 minutes...that too when I enquired about the status of my order.. not expected from Prasad Food DivineBeing regularly ordering from this restaurant but was disappointing for poor service
Namaste, We’re truly sorry to hear about the delay you faced with your recent Zomato order. This does not reflect the level of care and quality we are committed to providing, especially to our regular guests like you. While we aim to maintain prompt service, it's clear we fell short this time — and we genuinely regret the inconvenience caused. We'd appreciate the opportunity to look into this further and ensure it doesn’t happen again. If you're comfortable, please share your order details with us at [email protected]. Thank you for your continued trust — we truly value it and hope to serve you better moving forward. Warm regards, Team Prasad Food Divine