Paradise Biryani Pragathi Nagar

Name: Paradise Biryani Pragathi Nagar
Address: 28, Flat, 201, Venkata Parameshwara Residency Plot no 6-52/1518, Hyderabad, Telangana, India
Price range: $
Rating: 3.8

751 votes

#5957 of 26271 restaurants in Hyderabad

ClosedOpens at 10AM

$$$$ Price range per person INR 200 - INR 600

28, Flat, 201, Venkata Parameshwara Residency Plot no 6-52/1518

Hyderabad, Telangana, India

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Most guests recommend trying good chicken skewers, kebabs and chicken biryani. Take a break and order tasty gulab jamun. Food delivery is a big plus of this restaurant. A lot of guests highlight that the staff is attentive at Paradise Biryani Pragathi Nagar. Visitors mention that the service is fine here. A number of clients are loyal to this place because of the homey atmosphere. But google users rated this spot and it didn't receive a high rating.

Frequently mentioned in reviews

nizami Chicken

gluten free

gulab Jamun

double

garlic Kebab

difficult to find

smell

water

vegetarian offerings

disappointment

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Ratings of Paradise Biryani Pragathi Nagar

Google

(3.8/5)

751

Visitors' reviews on Paradise Biryani Pragathi Nagar

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sruthi R 2 months ago on Google

We had an extremely disappointing experience at this restaurant today. The biryani served to us was cold, and to make matters worse, the air conditioning wasn’t working, making the environment very uncomfortable for dining. When we raised our concerns with the staff, the response was equally disheartening. The waitress we approached showed no concern at all—she simply stated that the AC wasn’t working and, when asked about the cold food, walked away without offering any explanation or apology. Her rude and indifferent behavior only added to our frustration. This kind of experience is unacceptable, especially for customers who come to enjoy a pleasant meal with their families. The management seriously needs to take proper measures to train their staff in basic hospitality and ensure the restaurant is properly maintained. Situations like this can completely ruin what should have been a quality time out. Service: Dine in Meal type: Lunch Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Nizami Chicken Biryani

Response from the owner 2 months ago

Dear sruthi R, We're truly sorry to hear about your disappointing experience at our restaurant. It's unacceptable for our customers to receive cold food and discomfort due to a malfunctioning air conditioning system. We sincerely apologize for the indifferent behavior displayed by our staff as well. Your feedback regarding our staff training and restaurant maintenance is well-noted, and we will take immediate action to address these issues. We value your patronage and hope to have the opportunity to make it up to you in the future. We request you to kindly send us the details at [email protected] with your contact number and the URL of the review in question. We look forward to talking to you. Thank you!

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Ankita Kumari 2 months ago on Google

I had ordered mutton biryani and chicken tikka from this outlet. The worst mutton biryani I have ever had in Hyderabad. It was like they just mixed the mutton curry with steam rice and gave it. The AC was not working, no fans in the restaurant, flies were there everywhere in the restaurant. The food and atmosphere of the restaurant is very bad, it's just the namesake of Paradise Biryani. I do not recommend anyone to have food from here. Service: Dine in Meal type: Dinner Price per person: ₹800–1,000 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Dear Ankita Kumari, We are sorry to hear about your disappointing experience. We appreciate your feedback and take it very seriously. We aim to provide our customers with a pleasant dining experience, and it seems we fell short this time. We will address the issues you've raised regarding the quality of the mutton biryani, the ambiance, and cleanliness of the restaurant. Your feedback will help us improve, and we hope to have the opportunity to serve you better in the future. We request you to kindly send us the details at [email protected] with your contact number and the URL of the review in question. We look forward to talking to you. Thank you!

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THEERTHA P 2 months ago on Google

Terrible Service & Disappointing Experience Worst service I’ve ever experienced at a restaurant. We went for lunch and placed our order for Nizami Special Biryani and a watermelon mojito. The first staff member took our order and left, but apparently never passed it on to the kitchen. After a while, another staff member came and asked if we had ordered—clearly unaware of what was happening. He then took our order again and informed us that the watermelon mojito wasn’t even available (which the first guy didn’t bother to mention or didn’t know). It was also extremely hot inside, so we requested to turn on the AC. The first staff told us to move seats because the AC in that area wasn’t working. We moved, but he didn’t bother to switch it on. Only when the second guy came did he finally turn it on. To top it all off, the food was just average and not worth the trouble. Worst of all—I found a stone in my biryani. That was the last straw. We paid 600 for a biriyani, that's too expensive. Overall, it was a terrible experience. Definitely not going back. Service: Dine in Meal type: Lunch Price per person: ₹200–400 Food: 3 Service: 1 Atmosphere: 3

Response from the owner 2 months ago

Dear THEERTHA P, We're truly sorry to hear about your disappointing experience at our restaurant. We apologize for the poor service, the lack of communication regarding the menu availability, and the uncomfortable dining environment. This falls well below our standards, and we take your feedback seriously. We understand your frustration and can assure you that we are addressing these issues internally. We appreciate you bringing this to our attention, and we hope for the opportunity to make things right in the future. We request you to kindly send us the details at [email protected] with your contact number and the URL of the review in question. We look forward to talking to you. Thank you!

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