Hotel Prateek & Madhu Restaurant, located on Mangthar Road in Pali Birsinghpur, offers a dining experience aimed at those seeking an affordable meal option. The establishment is known for its dine-in services and provides a setting that some visitors find suitable for family gatherings. However, opinions on the restaurant vary, with mixed reviews highlighting different aspects of the dining experience.
While many diners have noted that the ambiance is pleasant and the restaurant is one of the few such options available in Pali, some feedback suggests inconsistencies in pricing and service quality. Despite this, others appreciate the restaurant's receptiveness to feedback, suggesting a degree of customer engagement. Information regarding operating hours remains unknown, and there hasn't been any recent verification or updates from the establishment itself.
For those exploring casual dine-in options in Pali, Hotel Prateek & Madhu Restaurant might be worth considering, especially for families. Potential visitors, however, should be prepared for variability in experiences based on feedback, perhaps with price and taste being subjective elements to keep in mind.
This place is completely overhyped. Don’t believe the good reviews! I visited with my family for my niece's birthday celebration and it was a total disaster. The only reason people come here is because of the non-availability of other decent restaurants in this town, and the management knows it, so they don't care about quality or service at all. The staff was absolutely mannerless. It felt like they hired untrained people right off the street to manage the tables; they actually argued with my family while we were eating our meals! The food was pathetic and tasteless. I ordered one thing and they delivered something else, and the quantity was terrible for the price. I have traveled a lot and eaten at many restaurants, but I have never seen such poor standards. Like other reviews mention, the owner and staff are rude and the service is painfully slow. I really wish for some competition in Pali soon so we can have better options than this hopeless place.
Had a wonderful time @this hotel.rooms were really neat and comfort And the staffs were really cooperative.
H
Response from the owner5 months ago
Hello Maneesh P s,thrilled to hear you had a wonderful stay with us. Our team works hard to ensure every guest has a comfortable and memorable experience, so it's great to know we succeeded in making your time here enjoyable. We look forward to welcoming you back soon!-Hotel Prateek We're delighted to hear that you had a wonderful time at our hotel! We're thrilled to know that you found our rooms to be really neat and comfortable, and that our staff were cooperative and helpful. Your feedback means a lot to us, and we're grateful for your kind words.We're proud of our team for providing excellent service, and we'll make sure to pass on your compliments to them. We're committed to providing a warm and welcoming experience for all our guests, and it's great to know that we were able to achieve that for you.Thank you again for choosing to stay with us, and we look forward to welcoming you back soon.Warm Regards,Team Hotel Prateek & Madhu Restaurant.
Food quality and quantity both are not good taste is also not good according to price.
H
Response from the owner5 months ago
Hey Shivani,I'm so sorry to hear that your experience at Hotel Prateek & Madhu Restaurant was disappointing. We take all feedback seriously, and I'm deeply sorry that our food quality, quantity, and taste didn't meet your expectations, especially considering the price.I'd like to apologize for any inconvenience this may have caused and assure you that we're taking immediate action to address the issues you've raised. Could you please give us a call on 09669195348 to share more details about your visit? This will help us to better understand what went wrong and make the necessary improvements.Once again, I apologize for the subpar experience, and I appreciate your feedback. We value your opinion and would like to make things right. Your satisfaction is our top priority, and I'm confident that we can do better in the future.Warm Regards,Team Hotel Prateek & Madhu Restaurant.