It is the best spot near Galerie De'Arts. Cooks at Pablo's Sandwiches do their best to provide visitors with tasty sandwiches. Food delivery is a big advantage of this place.
The delivery was made at a different house despite telling the delivery executive that he is at the wrong address. Customer care was unable to help as they could not reach the delivery executive and never bothered to refund or get back to us on the matter despite complaining.
Dear Gautam, We would like to start by apologizing for the inconvenience caused to you due to the issue with your recent delivery. We understand that the delivery was made to the wrong address, even after you informed our delivery executive about the correct address. We deeply regret the inconvenience caused, and we understand how frustrating this must have been for you. We would like to assure you that this is not the level of service that we aim to provide to our customers. We would like to make it up to you by offering a full refund for your order. We want to ensure that you receive the level of service that you expect from us, and we hope that this gesture will help us regain your trust. Please email your order details along with your phone number to [email protected]. We assure you that we are taking steps to prevent such issues from happening in the future. We will work towards ensuring that all our customers receive timely and accurate deliveries. We hope that you will accept our sincere apologies and give us another chance to serve you better. If you have any further concerns, please do not hesitate to reach out to us. Thank you for bringing this to our attention.
Dear Sushma, We are sorry to hear that the cinnamon roll you received did not meet your expectations. Our cinnamon rolls are typically made with cinnamon and butter and we apologize for any discrepancy you may have experienced. Thank you so much for taking time and sharing the feedback with us. We will ensure a feedback is shared with the team to investigate further and make sure the products meets customer expectations.
Everything from packaging to the delivery was great. The food was warm even after the delivery.
In my opinion, the only aspect that needs improvement is what the food tastes like. It could be slightly spicier, and the amount of oil used can be reduced.
Dear Akshay, Thank you for your kind words about our packaging, delivery, and the warmth of the food upon arrival. We appreciate your feedback regarding the taste of the food and will take it into consideration as we continue to improve our menu. We strive to provide our customers with the best possible experience, and we are always looking for ways to enhance the flavor and nutritional value of our dishes. We will certainly take your comments on board and work to make improvements where necessary. Thank you for choosing our restaurant, and we look forward to serving you again soon.
In my opinion, the only aspect that needs improvement is what the food tastes like. It could be slightly spicier, and the amount of oil used can be reduced.
Everything else about it is great.
Thank you!