C'mon... It's an open roadside bakery... so as customers, we need to temper our expectations. I like their service too... I had once called them on the phone for a Swiggy related order and he was very cooperative... But the food they serve is sometimes really disrespectful to the customer (check out the photo of the puff I received)... burnt and too salty. This is not ok... even tiny street side stall vendors serve fresh and decent fare... I still can't believe they sent me such badly burnt food!!! Food: 2 Service: 5 Atmosphere: 5