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Neelkanth Sweets

If you are fond of Indian cuisine, visit this restaurant. Based on the guests' feedback on Google, Neelkanth Sweets deserved 4.1.

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Visitors' reviews on Neelkanth Sweets

1140
Anand Prakash

3 months ago on Zomato

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these pigs are delivering stale and infested sweets! I ordered 3 boxes of dry fruits ladoos, all are expired and being eaten by worms!
Jaideep Yadav

4 months ago on Google

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Malai pan very bad , chini aaise hi dal di and bad taste , looking like expired
Happy Moments

5 months ago on Google

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Extremely disappointing experience! Ordered rasgulla at 9:30 PM through Swiggy, delivered at 10 PM, and found it to be STALE. When I tried to contact the restaurant, there was no helpline available, and my calls went unanswered. I even got a friend nearby to visit the restaurant, only to find it CLOSED. Such poor service and lack of customer care is unacceptable. 1 star isn't even enough. Would not recommend. Update: Irresponsible reply from Neelkanth Sweets. It's just a copy-paste response. Ordered through Swiggy, details are available with shop. Stale rasgulla are available with me and restaurant may collect same through Swiggy.
N
5 months ago
Hi Happy Moments, I'm deeply sorry to hear about the extremely disappointing experience you had with our rasgulla order from Swiggy. It's unacceptable that the product was stale and didn't meet our usual standards. I can only imagine how frustrating it must have been to wait for the delivery and find it subpar. I'm particularly concerned to hear that our helpline was unavailable, and your calls went unanswered. I want to assure you that we're taking immediate action to resolve this issue. I'd like to request more information about your experience, including the order number and the date of delivery, so we can investigate this further. Please feel free to share the details with me at 9695555551, and I'll ensure that your problem is resolved right away. On behalf of the entire Neelkanth Sweets team, I apologize for the inconvenience and poor service you received. We value your feedback and will use it to improve our processes and customer care. Your satisfaction is our top priority, and we'll do everything possible to prevent such incidents in the future. Thank you for taking the time to share your concerns with us. I hope to have the opportunity to make it right and provide you with a better experience in the future. Warm Regards, Team Neelkanth Sweets
avatar Advisor Pierre