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Response from the owner
a month ago
Dear Shubham Thakur, We sincerely apologize for the pathetic service you experienced during your recent visit to McDonald's. Waiting an hour for your order is unacceptable, and we understand how frustrating that can be. Your feedback regarding our crew's concern for customer time is invaluable, and we will address this issue promptly. Thank you for bringing this to our attention; we hope to provide a much better experience in the future. Best regards, McDonald's Team