London Bubble Co.

Dear Anushka,Thank you for your feedback. We truly appreciate every review as it helps us improve.Regarding the quantity, we take pride in serving one of the largest shake portions in Ratlam, approximately 350ml, which is more than what most places offer. We assure you that we maintain this standard across all our orders.As for the texture of the shake, we intentionally add extra KitKat chunks after blending to enhance the experience and ensure you get real KitKat bites while sipping. This is a unique touch we add to make the shake more indulgent.However, we’re sorry if this didn’t match your expectations. We’d love for you to give us another chance, and we’ll make sure your experience is even better next time. Feel free to reach out if you have any specific preferences, and we’ll be happy to accommodate them!Looking forward to serving you again.Best regards,London Bubble Co.

Dear Dayanand,We sincerely apologize for the inconvenience you faced with your order. We understand how disappointing it must have been to receive your cake in an unsatisfactory condition.At London Bubble Co., we take great care in packaging our products to ensure they reach our customers in perfect condition. However, it seems that external handling during transit may have caused the issue. While this was beyond our control, we truly regret that it impacted your experience with us.As a token of our apology, we would love to offer you 15% off on your next visit to our store. We truly value your support and hope to serve you a better experience next time. Please show this message at the counter to avail the discount.Looking forward to welcoming you again!Best Regards,London Bubble Co.

Dear Munira,Thank you for your feedback. We’re sorry to hear that your experience wasn’t as expected.Regarding your request for cream cheese, our system currently allows add-ons based on availability, and cream cheese is chargeable as an extra topping. Since it wasn’t selected as an add-on, it wasn’t included in the order.As for the Choco Brownie Fudge, we use a blend of milk, white, and dark chocolate to create its rich flavor. Nutella isn’t a part of this particular item’s recipe.We truly appreciate your input and will make sure to improve clarity on add-ons in the future. We’d love the opportunity to serve you again and ensure you have a delightful experience.Best regards,London Bubble Co.