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Khan Chacha - Suncity

The menu of Indian cuisine is recommended to try at this restaurant. Food delivery is an important advantage of Khan Chacha - Suncity. Spend a good time here and share nicely cooked spicy rolls, chicken tikka and seekh kebabs with your friends. A lot of reviewers find that the staff is good at this place. Professional service is something guests agree upon here. You may be surprised by low prices at this spot. From the guests' viewpoint, the atmosphere is comfortable. But this restaurant is not highly estimated by Google users who provided it a below average rating.

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Ratings of Khan Chacha - Suncity

Foursquare 7.2/10 84 votes Google 3.4/5 35 votes
Trip 3.8/5 103 votes

Features

Сredit cards accepted No outdoor seating No booking Delivery Takeaway
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Visitors' reviews on Khan Chacha - Suncity

42
Dwip Sengupta

6 months ago on Google

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Had a decent experience - similar to any other Khan Chacha Outlets across Delhi and Gurgaon. The menu is the same across all outlets and always prefer the mutton seekh kabab with taftan (bread) for a meal here. Satisfied. Service: Dine in Price per person: ₹200–400 Food: 4 Service: 4 Atmosphere: 4
Priya Phadtare

7 months ago on Google

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Horrible service. Seems like a fake outlet. There was a lot of artificial color in their food. And the amount of dalda / low quality oil used in the curries will surely give anybody a heart attack. Do not ever order anything from here or visit the outlet Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1
K
7 months ago
Dear Priya, We take concerns about food quality and hygiene extremely seriously. Your comments regarding the use of artificial colors and cooking oil are particularly alarming, and we assure you that we are immediately looking into this matter with our kitchen and supply team. Our goal is to always serve safe, fresh, and high-quality food, and your experience clearly did not reflect those standards. We understand how upsetting this must have been and truly regret that your visit left you feeling this way. Please know that we are committed to addressing your concerns thoroughly and transparently. If you're open to it, we would appreciate the chance to speak with you directly and gather more details. This will help us take appropriate corrective action and ensure this doesn’t happen again. please share your contact details at [email protected], so our staff can get in touch with you ASAP. Or if it would be possible for you, please call me at +91 93113 78241 and I will assist you personally to get this issue rectified. Thank you for your cooperation. Prithvi Cluster Manager
vaibhav lakhina

11 months ago on Google

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Unorganized, untrained staff with no manners. Kept focusing on packing online orders with complete disregard for customers at the store. Mr Shivam - zero communication skills. Made me wait for 30 mins. In the end had to cancel the order Service: Takeaway Service: 1
K
10 months ago
Dear Vaibhav, Thank you for reaching out and sharing your feedback. We sincerely apologize for the experience you had at our store. Your concerns regarding the unorganized service, lack of training, and Mr. Shivam’s communication skills are taken very seriously. We deeply regret the delay and the inconvenience it caused you. Our staff is typically trained to provide the highest level of service, and we clearly fell short during your visit. We are addressing this with the team to ensure this does not happen again. Customer satisfaction is our priority, and we will make sure the necessary steps are taken to improve both staff training and store operations. We understand your frustration, especially after waiting for such an extended period, and we’re truly sorry for the inconvenience caused. If there's anything we can do to make this right or if you’d like to share more details about your experience, please don't hesitate to contact us directly. please call me at +91 93113 78241 and I will assist you personally to get this issue rectified. Thank you for your cooperation. Prithvi Cluster Manager
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