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Check out good spicy chicken, classic burgers and fried chicken this restaurant offers. Food delivery is a big advantage of KFC. The cheerful staff works hard, stays positive and makes this place wonderful. Nice service is a strong point that plays a great role for the success of this place. From the visitors' viewpoint, prices are fair. It's usually a good idea to try something new, enjoying the cozy atmosphere. As for the Google rating, this spot got 4.1.
Best in the city
This award is based on the analysis of multiple factors, including reviews, ratings, and user engagement trends on Restaurant Guru.Fast food
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Fast food
$$$$
Price range per person INR 880 - INR 2,200
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Address
Trade Centre, No G2, Ground Floor, NH 66, Vadakara, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
Website
Instagram
@kfcindia_official
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My cousin who is not familiar with this kind of quick service restaurants Inquired about the availability of tea on the menu. Because of that he was met with unprofessional behaviour from the staff. Instead of a polite response, the staff members present at the counter chose to laugh and make disrespectful remarks in response to a simple question.
As customers, we expect a certain level of courtesy and professionalism during our interactions with staff members. Regrettably, this was not the case during our visit. The incident not only marred our dining experience but also left us feeling embarrassed and disheartened.
KFC has always been synonymous with quality food and good customer service. However, the behavior we encountered contradicted these expectations. It is my sincere hope that this review serves as feedback for the management to address this issue.
I urge the management to take steps to ensure that such behavior is not tolerated in the future. Proper training in customer service etiquette is crucial to maintaining the brand's reputation and retaining loyal customers.
I have enjoyed KFC meals in the past, my recent experience was disappointing due to the staff's unprofessional behaviour. I hope this review encourages improvements in customer service and prevents other patrons from experiencing similar situations.