KFC

Name: KFC
Address: No TC 99/3442/1, Rashaj Iris NH Byepass Road, Kulthur, Kazhakkoottam, Thiruvananthapuram, Kerala, India
Telephone: +919633055519
Price range: $$
Rating: 4

1172 votes

#28 of 860 fast food in Thiruvananthapuram

10 more branches to eat in Thiruvananthapuram

Fast food

Open now 11AM - 11PM

$$$$ Price range per person INR 860 - INR 2,200

No TC 99/3442/1, Rashaj Iris NH Byepass Road, Kulthur, Kazhakkoottam

Thiruvananthapuram, Kerala, India

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A lot of reviewers mark that you can order nicely cooked fried chicken and tasty chicken strips here. Food delivery is a big plus of this restaurant. A number of visitors think that the staff is professional here. Most guests suppose that the service is enjoyable. At KFC, people can enjoy the comfortable atmosphere. Google users like this place: it was rated 4 stars.

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near Infosys

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strips Bucket

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bibin baby 10 days ago on Google

I am writing to express my disappointment regarding the service I received at your Kazhakootam branch near UST during my recent visit. On1-1-2025, I placed an order for 3 pcs leg, 6 wings, and 6 strips hot chicken. However, the takeaway box I received did not include what I had ordered. Instead, it contained a combo without leg pieces, only 3 wings (one of which was very small), and 6 strips,and some other small peaces(which i didn't order). This is not the first time my order has been incomplete—this is the second occurrence of such an issue at this location. To make matters worse, I waited over one hour to get my takeaway order, even after waiting 30 minutes just to place the order. Despite following up multiple times with the lady at the counter, I was met with excuses, poor customer service, and unprofessional behavior. This experience has been extremely disappointing, as I have always been a loyal KFC customer. I strongly feel that the management at this branch needs to pay more attention to: Order Accuracy: Ensuring orders are fulfilled as placed. Customer Service: Staff should be polite and attentive to customers' needs. Timely Service: Long wait times for takeaway orders are unacceptable. I urge the management to take corrective action to improve the service quality at this branch. Moving forward, I will be opening and cross-checking my orders before leaving the premises. If any discrepancies are found again, I will not hesitate to escalate the issue further. I hope my feedback is taken seriously, as I genuinely love KFC and want to continue being a satisfied customer. Service: 1

Response from the owner 8 days ago

Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on feedback@kfcindia.co.in. We'll connect with you shortly.

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