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Response from the owner
a month ago
Dear Srinu, Thank you for sharing your detailed feedback. We're glad to hear you enjoyed the food, especially the chicken biryani, and found our front desk team helpful and attentive. We also appreciate your comments regarding room size options. We sincerely apologize for the delay in bar service and the inconvenience caused by calls not being answered promptly by certain departments. Your feedback has been shared with the respective teams, and we’re working to improve our response time and service coordination. We hope to welcome you again and offer an even smoother experience on your next visit.