B
Response from the owner
2 months ago
Dear Shesh Kumar B.U. ji, Thank you for taking the time to share your review with us! We're thrilled to hear that you enjoyed our food, especially the Boneless Fish Fry, Lollipop, Chicken Crispy, and Chicken Biryani. Your kind words about our dishes mean a lot to us! However, we apologize for the inconvenience caused by the presence of small insects on the tables and food during your visit to our outside seating area. This is unacceptable, and we're truly sorry that it marred your dining experience. We take food safety and hygiene very seriously, and we'll make sure to increase our vigilance in maintaining a clean and pest-free environment. We'll also share your feedback with our team to ensure that we're doing everything possible to prevent such issues in the future. We'd like to invite you to share more details about your experience, including the date and time of your visit, with us on our shared contact number 089512 92609. We'll ensure that your concern is addressed immediately and that you receive the service you deserve. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back to Bluemoon Hotel soon. We're confident that you'll notice the improvements we're making to ensure a cleaner and more enjoyable dining experience for all our guests. Warm Regards, Team Bluemoon Hotel