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FLO

Taste good juice, it's a must while visiting this restaurant. A number of guests mark that the staff is professional here. Many visitors say that the service is terrific. But most clients who use Google didn't give FLO a high rating.

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Visitors' reviews on FLO

84
Amey Jamthe

5 months ago on Google

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Dear FLO Management, I am writing to express my deep disappointment with the dinner service at your hotel on June 27, 2025. Unfortunately, the experience fell far below expectations in nearly every respect: Unprofessional, uncoordinated staff 1) The cook and service team acted unprofessionally, showing poor coordination between kitchen and floor. 2) There were visible delays and confusion—dishes arriving late, staff unsure of menu items or table assignments. Service charged but not delivered 1)We were billed an extra service tax, yet no lounge or attentive service was provided to justify the charge. Poor food quality and inadequate portion size. 1)The dishes lacked flavor and freshness—some even appeared half‑cooked or stale. 2)Portion sizes were extremely small—insufficient for even a light meal. Lack of communication and coordination 1) Staff members were unable to answer basic questions about menu content. 2)There was no clear communication between kitchen and floor, leaving guests waiting aimlessly. Action Requested:. Given the substandard experience, I request a full refund for the evening's charges, including the additional service tax, which was not earned. The combined poor food quality, unsatisfactory service, and misleading billing justify a refund to uphold your establishment’s reputation. Request: Full refund of billing amount and service tax. I hope this feedback helps you identify gaps in staff training, kitchen-floor coordination, and billing transparency. I expect a prompt response confirming the refund and any further steps you will take. Regards,. Amey Jamthe. Food: 1 Service: 1 Atmosphere: 1
Nilesh Shintre

5 months ago on Google

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Food: 4 Service: 4 Atmosphere: 5 Service: Dine in Meal type: Dinner Price per person: ₹600–800
Nirvidh Patel

5 months ago on Google

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Vijay and Atharwa were serving us and took great initiative in service. Also food was awesome and great ambience. It's great place for brewed beer. Food: 5 Service: 5 Atmosphere: 5
avatar Advisor Pierre