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Response from the owner
6 months ago
Dear Mr. Tushar, I hope you are doing well. I want to personally apologise for the experience you had at EFC due to the behaviour of our staff. This is not the level of service we strive to provide, and i regret that we didn’t meet your expectations yesterday. Please know that we take this matter very seriously, and we are addressing it with our team to ensure it does not happen again. Your feedback is invaluable and we truly appreciate the opportunity to improve. If there’s anything we can do to make things right,please don’t hesitate to reach out. We sincerely hope to welcome you back and provide the excellent service you deserve.