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DIMSUM BOX

Chinese cuisine provides authentic dishes at this restaurant. Taste nicely cooked chicken & dumplings, cheese dumplings and chicken dumplings. At DIMSUM BOX, visitors can have good tea.

Food delivery is an important advantage of this place. The staff is said to be hospitable here. The prompt service shows a high level of quality at this spot. In accordance with the guests' opinions, prices are low. This restaurant is characterized by the pleasant atmosphere. But guests rate DIMSUM BOX below average on Google.

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Features

Сredit cards accepted Delivery Takeaway Booking Not wheelchair accessible Wi-Fi Parking
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Visitors' reviews on DIMSUM BOX

760
Yaman Kalra

8 days ago on Google

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momos i like it. Food: 5 Service: 5 Atmosphere: 5
Ritu

9 days ago on Google

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Food: 5 Service: 5 Atmosphere: 5
Pardeep saini

4 months ago on Google

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⸻ WARNING TO VEGETARIAN CUSTOMERS Dimsum Box is highly irresponsible and insensitive towards vegetarian customers. They are repeatedly serving non-veg items in the name of veg. • First incident happened with my friend earlier. • Today, I personally asked the server what he was serving, and he shamelessly replied “cheese and chicken” — whereas my order was strictly vegetarian. This is not a small mistake. This is playing with people’s religious sentiments and beliefs. Such behavior is absolutely unacceptable and shows a complete lack of respect for customers. Strong warning: If you are a vegetarian or visit with family, be very cautious. This place cannot be trusted with food integrity. I urge the management to wake up before more customers are hurt, because this kind of negligence is unforgivable.
D
4 months ago
Hi Pardeep, I am deeply sorry to hear about the disappointing experience you had at Dimsum Box. I want to start by acknowledging your concerns and apologizing for the mistakes we made. It's unacceptable that we served non-veg items to you, despite your order being strictly vegetarian. I can only imagine how frustrating and upsetting that must have been for you. I want to assure you that we take food integrity and customer satisfaction extremely seriously. We understand that our mistake not only compromised your dining experience but also your trust in us. I want to assure you that we are taking immediate action to rectify this issue. We will re-train our staff to ensure that they are accurately communicating with customers about their orders, and we will also re-examine our menu to ensure that all vegetarian options are clearly labeled. I would like to invite you to share more details about your experience with us. Please feel free to call us at 0172 463 7461, and we will make sure to resolve this issue right away. Your feedback is invaluable to us, and we appreciate your honesty. Once again, I apologize for the mistakes we made, and I hope you will give us another chance to serve you better in the future. We value your trust and loyalty and will do everything in our power to regain it. Warm Regards, Team DIMSUM BOX
avatar Advisor Pierre