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DIMSUM BOX

Chinese cuisine is recommended to try at this restaurant. Many people visit DIMSUM BOX to taste perfectly cooked creamy pasta, makhani and soup. According to the visitors' opinions, waiters serve good tea.

This place is well known for its great service and friendly staff, that is always ready to help you. Reasonable prices at this spot are good news for its customers. The ambiance of this place is lovely. But clients rate this restaurant below average on Google.

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Features

Delivery Сredit cards accepted Takeaway Booking Not wheelchair accessible Wi-Fi Parking
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Visitors' reviews on DIMSUM BOX

742
nirpjeet kaur

a month ago on Google

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I love the place .food is really awesome i recommend to go there have tasty tasty and healthy dimsums Food: 5 Service: 5 Atmosphere: 5
M R Shafiq 07

a month ago on Zomato

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very bad service and very bad modals my return muny hi is very bakwas khana aaj pahli baar aisa khana khaya chii very bakwas test only chilly and very very bad modals chii
Pardeep saini

2 months ago on Google

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⸻ WARNING TO VEGETARIAN CUSTOMERS Dimsum Box is highly irresponsible and insensitive towards vegetarian customers. They are repeatedly serving non-veg items in the name of veg. • First incident happened with my friend earlier. • Today, I personally asked the server what he was serving, and he shamelessly replied “cheese and chicken” — whereas my order was strictly vegetarian. This is not a small mistake. This is playing with people’s religious sentiments and beliefs. Such behavior is absolutely unacceptable and shows a complete lack of respect for customers. Strong warning: If you are a vegetarian or visit with family, be very cautious. This place cannot be trusted with food integrity. I urge the management to wake up before more customers are hurt, because this kind of negligence is unforgivable.
D
2 months ago
Hi Pardeep, I am deeply sorry to hear about the disappointing experience you had at Dimsum Box. I want to start by acknowledging your concerns and apologizing for the mistakes we made. It's unacceptable that we served non-veg items to you, despite your order being strictly vegetarian. I can only imagine how frustrating and upsetting that must have been for you. I want to assure you that we take food integrity and customer satisfaction extremely seriously. We understand that our mistake not only compromised your dining experience but also your trust in us. I want to assure you that we are taking immediate action to rectify this issue. We will re-train our staff to ensure that they are accurately communicating with customers about their orders, and we will also re-examine our menu to ensure that all vegetarian options are clearly labeled. I would like to invite you to share more details about your experience with us. Please feel free to call us at 0172 463 7461, and we will make sure to resolve this issue right away. Your feedback is invaluable to us, and we appreciate your honesty. Once again, I apologize for the mistakes we made, and I hope you will give us another chance to serve you better in the future. We value your trust and loyalty and will do everything in our power to regain it. Warm Regards, Team DIMSUM BOX
avatar Advisor Pierre