Dama Cafe Trivandrum

Dear Keerthana,We are very sorry to hear that you were disappointed with the order.Your feedback is important to us, and we regret that we didn't meet your expectations. We sincerely apologize for your recent experience at our café. We strive to provide excellent service and high-quality food,All of the dishes have a standardized quantity so actually we don't understand why this occurred, as from your instructions itself to make it more creamy, we added extra cheese, also the cheese is naturally salty we hope you know that, and the cheese are of branded ones only.We hope to have the opportunity to serve you a better experience next time.Warm regards, Dama Cafe Team

Dear Valued Customer,Thank you so much for your wonderful review.We are really happy to hear your positive feedback and are delighted that you had a great experience.Your review is incredibly valuable to us, as it helps us to continue striving for excellence. We are pleased to serve you and look forward to delighting you with more delicious meals in the future.Sincerely,Dama Cafe Team

Dear Abin Mathew,We are very sorry to hear that you were disappointed with the order.Your feedback is important to us, and we regret that we didn't meet your expectations. We sincerely apologize for your recent experience at our café. We strive to provide excellent service and high-quality food,We would also like to clarify that we do not charge any packaging fee from our side. The delivery process is handled directly by Zomato. If there was any issue such as package spillage or damage during transit, we kindly request you to raise it through the Zomato app so that it can be addressed appropriately. Instead of giving bad reviews to us.That said, we would never want you to feel unheard. If this was a genuine issue, we would greatly appreciate it if you could share a photo or screenshot of the concern. This will help us ensure better service in the future and also avoid any misunderstandings.Warm regards, Dama Cafe Team