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Chaiihaunt Restaurant and Cafe

Many visitors point out that the staff is attentive at this restaurant. A lot of guests say that the service is spectacular. The atmosphere of this place is peaceful. But Chaiihaunt Restaurant and Cafe has been rated below average by Google.

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Ratings of Chaiihaunt Restaurant and Cafe

Google 2.8/5 10 votes

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Visitors' reviews on Chaiihaunt Restaurant and Cafe

11
susmita mohanty

11 months ago on Google

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My family and I had a terrible experience at the restaurant. The chicken pakoda we ordered contained an insect, and the owner showed no concern when we reported the issue. Furthermore, they didn't have manchow soup available, but rather than telling us, they replaced it with hot and sour soup without our permission. The combination of poor food quality and indifferent service was extremely disappointing. Service: Dine in Food: 1 Service: 1 Atmosphere: 1
C
11 months ago
Hi Susmita, We sincerely apologize for the unpleasant experience you had at our restaurant. This is definitely not the kind of experience we strive to provide our customers with. We are extremely sorry to hear about the insect in the chicken pakoda. We take such matters very seriously, and we assure you that immediate action will be taken to investigate and prevent any such incidents from happening in the future. Regarding the manchow soup issue, we apologize for the inconvenience caused. We should have informed you about the unavailability and offered alternative options with your permission. We understand how frustrating it can be when your expectations are not met. We would like to make it up to you, Susmita. Please provide us with your contact details on 072057 67340 so that we can reach out to you directly and resolve the matter to your satisfaction. Once again, we apologize for the disappointing experience you had. Our team will take the necessary steps to ensure that such incidents do not occur again in the future. Warm Regards, Team Chaiihaunt Restaurant and Cafe. ️️.
Sagar Das

a year ago on Google

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Faltu biryani. Food: 1 Service: 1 Atmosphere: 1
Srikant kumar Nayak

a year ago on Google

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Food quality is not good Food: 1 Service: 1 Atmosphere: 2
C
a year ago
Jay Jagannath Srikant Kumar Nayak ji, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations, especially regarding the food quality. We strive to provide the best possible experience, and it seems we fell short this time. Could you please share more details about your order by contacting us at 072057 67340? We are committed to addressing your concerns and ensuring that this issue is corrected immediately. Your satisfaction is very important to us, and we would appreciate another opportunity to serve you better. ‍ Looking forward to hearing from you soon, Srikant Kumar Nayak ji. Warm Regards, Team Chaiihaunt Restaurant and Cafe
avatar Advisor Pierre