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Response from the owner
2 months ago
Dear customer, We deeply apologize for the inconvenience and the experience you've had with us at Biggies Burger. It was never our intention to block or ignore your concerns. Please allow us to rectify this issue immediately. Could you kindly contact us directly at [insert contact method] with your order details? We are committed to making this right and ensuring you receive your refund promptly. Thank you for bringing this to our attention, and we sincerely hope to resolve this to your satisfaction. Best Regards, The Biggies Burger Team